Discussion of various literacies involved when communicating online. Gurak believes that it has taken people back to a more oral discourse, and that combined with reading and writing, has completely changed how we communicate. Gurak also discusses these changes to our society and our new instincts in how we communicate and how most of us aren't able to be critical when thinking about our online and communication behavior.
"Keeping Users at the Center: Developing a Multimedia Interface for Informed Consent" - Loel Kim, Amanda J. Young, Robert A. Neimeyer, et. al.
A case study of how technical communicators, working on an application for a mobile device for people to learn more about diseases their children (involved in pediatric research trials) and their rhetorical process in creating the tool. It had to be able to explain complex information, but also be usable. They also mentioned, and this surprised me, that the people using this tool actually preferred that method of receiving information. After some explanation it made more sense - these users sit around hospitals without access to computers, so being able to do this research on their phone is important.
"Music, Trasntextuality, and the World Wide Web" - Anne R. Richards
Richards argues that more attention should be paid to music as a mode when technical communicators work with websites. She offers examples of when it would be appropriate to use in business situations and describes possible audiences that would enjoy it.
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